PROTEC
I.P.S.
Knee Pads
The flexible and non-constricting design allows your knees to maintain
complete mobility and range of motion.Great all around elbow pads for soft
comfortable joint protection.
Anatomical, flexible, and lightweight design.Washable.Easy on and off
Ideal for beginners, or those who are pushing the limits and going for big
air, (yet don't want to pay a big price if it all goes wrong)!!
Please check the PROTEC size guide
Also suitable for MOUNTAIN BOARDERS, SKIERS, SKATEBOARDS, BMX, MOTO CROSS,
MOUNTAIN BIKE, INLINE SKATERS, ROLLERSKATERS, ICE SKATERS, etc. Infact, any
sport where you don't want pain from falling on your bum !
A FEW THINGS YOU MAY WANT TO KNOW....
COMBINED POSTAGE:Yes we can combined postage. Click on the buy it now button
for the first item you want, but make sure you do not add to basket. Press
Continue check out', but do not pay yet. Then go and do the same with the
other items you want. When you are done message us for a combined postage
total. We will send this to you as soon as we can. Do not mark as payment sent
other'.. If you do that will not let us send you a combined invoice..
Please do not pay and ask for a refund of the over payment as takes
commission on all payments made, including the postage payment.Sorry but
refunds can not be made for any postage over payment you make if you do not
wait for our invoice… automatically adds postage for items so you may pay
over the odds if you don’t wait. WORLD WIDE SHIPPING:Yes we ship world wide. If
there is no postage cost stated for your country please message us and we will
find out the postage for you. If you purchase more than one item please don't
forget to wait so we can send you an invoice with the correct postage cost.
Remember shipping is done on the weight of a package, not per packet.
DISPATCH:We post orders out Monday to Friday except bank holidays. (Some
orders may get shipped on a Saturday).We ship orders out as fast as we can...
This is not a part time operation, so we usually process and dispatch orders
within one working day, items paid for before 2.00pm. between Tuesday - Friday
usually get processed & dispatched the same day, (Monday is usually too busy as
we are dealing with the weekend orders as well).Courier delivery, (larger
items), have to be booked in, so same day dispatch may not be possible.
If you've not received your order within 10 working days of dispatch (30 for
overseas), please contact us so we can find out what has happened.We are
limited by the post office/courier services delivery terms... If you have been
sent a tracking number, please use that for more information.
U.K. COURIER SERVICE PRICING:Courier prices given are quoted for MAINLAND UK
ONLY, ( will not let us put in separate postage for these locations).
Delivery by courier will cost more to: N. Ireland, Isle of Wight, Isle of Man,
Scottish Highlands & Islands, etc. The Channel Islands are classed as an
international destination by courier services. Please ask us for a shipping
cost before ordering if you are from these regions as postage will be more
expensive, and have to be invoiced and paid for before a delivery can be
booked. YOUR DELIVERY INFORMATION..... IS YOUR ADDRESS CORRECT ?This is basic
information, but it happens and people miss out parts of their address when
placing orders. If you do not put your full address or you have a wrong or
incorrect address registered with or paypal, your order will not be able
too get to you!PLEASE make sure the delivery address on your payment is the
correct and full address, as that is where it will get sent. If you give your
old address we can not redirect it for you, (as once the Royal Mail have it
this is not possible). When, or if, it is returned to us you will be liable for
any postage costs for re-sending to your “correct address”.Remember you are
paying for it to be sent to the address stated on the payment. If that is wrong
then it's not our fault. IF A DELIVERY WAS ATTEMPTED - COLLECT YOUR ITEMIf a
card comes through your door letting you know of an attempted delivery please
make sure that you do something about it!Do not wait for weeks, as if you do
the package will be returned to us and you will have to pay the postage costs
to get it resent.If you do not receive your item within the expected time
please contact us, don’t just wait, as it will most likely be at a postal depot
close to you. This happens a lot!!. Contacting your local Royal Mail depot is a
very good idea, if you think your package is overdue.
RETURNS:Any items purchased can be returned, within 30 days of your purchase,
we do allow longer in relation to Christmas). Items are returned at your own
expense. Any returned items must be in the same condition as sold to you. e.g.
In a new and un-used condition, with packaging where supplied. If you return
an item to us that has been used it will be send back to you at your cost! When
we receive the order back we will take the appropriate action through , and
either refund your money or send out new goods. The returns process must
be completed to get the full cost of the item you returned refunded, (or
will keep the commission and that commission will be deducted from your refund).
ERRORS IN YOUR ORDER:This is not going to happen...... Okay it might, after
all we are only human!! If we have made an error in your order, please contact
us ASAP so it can be resolved.
IF IN DOUBT, GET IN TOUCH...
It should go without saying, but if you have any questions, please get in
touch and we will answer them if we can. If you do not get a response it may be
that your message never got to us, (this can happen with messages). Or it
may be that you sent the message on a Friday afternoon, and no one will be
there to see it until Monday, (we do have life's away from )!! If you get
no reply within 5 days, try again.
FEEDBACK:
As we sell a lot of items on we don't get time to personally leave
feedback. This is why our feedback is done automatically through our shops
package. It will automatically leave you positive feedback once positive
feedback has been left for us. If you leave negative or neutral feedback you
will be blocked from buying.
041013